About
Facchini Consulting
The right choice, every time
Karen Topp
Performance Management, Management Information and Reporting Specialist
Key Facts
Global reach and experience: Europe - North America - Asia
Languages: English - French
Skills & Expertise: enterprise performance management, operational performance management, management information, executive reporting, business insight, analytics, balanced scorecards, key performance indicators, programme management.
Qualifications: MA Philosophy, Post Graduate modules Mathematics & Computing Science, PRINCE2 Practitioner, Certified Agile Product Owner.
Systems used: Genesys Interactive Insights, Front Range, SAP Business Objects, Genesys CC Pulse, Omniture.
Karen specialises in the alignment of metrics, executive reporting and management information to business strategy.
She has a wealth of experience in multi-channel operational settings, ensuring that company goals translate to team objectives and that the data generated by businesses gets transformed into actionable insights that support effective decision making.
Over the past ten years Karen drove and delivered management information systems and business insights internationally and across industries, in companies such as the Reed Elsevier Group, American Express, British Gas and Marks & Spencer.
© Facchini Consulting Ltd - 2013
+44 (0)844 500 3419
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